Privacy Policy

Privacy Policy

1. Information We Collect

At InsightFlow, we gather information that you voluntarily provide to us, including instances when:

  • You create an analytics service account
  • You populate your organizational profile
  • You enroll in our analytics service subscriptions
  • You reach out to us for technical assistance or advisory services
  • You engage with our research surveys or feedback collection initiatives

2. How We Use Your Information

We use the collected data for the following objectives:

  • Provide and improve our analytics and Business Intelligence systems
  • Customize analytics reporting interfaces and dashboards for your company
  • Keep in touch regarding your account information and analytics projects
  • Send updates about system improvements and analytical insights
  • Evaluate platform usage patterns to optimize service delivery
  • Detect and prevent fraudulent activities while maintaining system security

3. Sharing Information

We do not sell, lease, or disclose your personal information to external parties, except in the following circumstances:

  • When you have provided explicit written consent
  • When required to fulfill legal or regulatory requirements
  • With trusted service partners who assist in platform operations under strict confidentiality agreements
  • When necessary to safeguard our legal rights and maintain platform security

4. Data Security

We implement technical and organizational security measures to protect your personal information:

  • Data encryption in transit and at rest
  • Restricted access to personal information
  • Regular security monitoring
  • Staff training on data protection

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw your consent at any time

6. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze site traffic
  • Personalize content
  • Improve platform functionality

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

8. International Transfers

Your information may be transferred and processed in countries outside your residence. We ensure that these transfers comply with applicable data protection laws.

9. Minors

Our services are not directed to minors under 16 years of age. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this policy occasionally. We will notify you of significant changes by email or through our platform.

11. Contact

If you have questions about this privacy policy or how we handle your personal information, contact us at:

Email: [email protected]

Phone: +31 03 6884861

Important Note

This privacy policy applies only to information collected through our InsightFlow analytics platform and services. It does not cover information collected by third-party websites or external services.