Privacy Policy
1. Information We Collect
At InsightFlow, we gather information that you voluntarily provide to us, including instances when:
- You create an analytics service account
- You populate your organizational profile
- You enroll in our analytics service subscriptions
- You reach out to us for technical assistance or advisory services
- You engage with our research surveys or feedback collection initiatives
2. How We Use Your Information
We use the collected data for the following objectives:
- Provide and improve our analytics and Business Intelligence systems
- Customize analytics reporting interfaces and dashboards for your company
- Keep in touch regarding your account information and analytics projects
- Send updates about system improvements and analytical insights
- Evaluate platform usage patterns to optimize service delivery
- Detect and prevent fraudulent activities while maintaining system security
3. Sharing Information
We do not sell, lease, or disclose your personal information to external parties, except in the following circumstances:
- When you have provided explicit written consent
- When required to fulfill legal or regulatory requirements
- With trusted service partners who assist in platform operations under strict confidentiality agreements
- When necessary to safeguard our legal rights and maintain platform security
4. Data Security
We implement technical and organizational security measures to protect your personal information:
- Data encryption in transit and at rest
- Restricted access to personal information
- Regular security monitoring
- Staff training on data protection
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw your consent at any time
6. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze site traffic
- Personalize content
- Improve platform functionality
7. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
8. International Transfers
Your information may be transferred and processed in countries outside your residence. We ensure that these transfers comply with applicable data protection laws.
9. Minors
Our services are not directed to minors under 16 years of age. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this policy occasionally. We will notify you of significant changes by email or through our platform.
11. Contact
If you have questions about this privacy policy or how we handle your personal information, contact us at:
Email: [email protected]
Phone: +31 03 6884861
Important Note
This privacy policy applies only to information collected through our InsightFlow analytics platform and services. It does not cover information collected by third-party websites or external services.